Our Organization & Employee Reporting Hotline

At Prairie Farms, doing right has always guided the way we work, serve, and support one another. As a farmer-owned cooperative, we are committed to producing quality products, conducting business with integrity, supporting our communities, and creating a workplace built on respect and accountability.

Each of us plays an important role in upholding these values every day through the decisions we make and the way we treat our fellow employees, customers, farm families, suppliers, and communities. We believe every employee deserves to work in an environment where they feel safe, supported, and heard.

Our Ethics Hotline is an important tool that helps us maintain those standards. Whether you are seeking guidance or reporting a concern, speaking up helps protect our people, our values, and the trust placed in us by the farm families and communities we proudly serve.

Together, we can continue to simply “do right” for one another and for the future of Prairie Farms.

Anonymous Allegations

Our policy allows employees to remain anonymous at their option. All reports or complaints are expected to be made in good faith, with honesty, fairness and full disclosure.

If you wish to report anonymously, please do not provide your name or other identifying information when submitting your concern. Please understand that, if you do choose to remain anonymous and do not provide a means to contact you, or if you don’t check in, we may be unable to obtain the additional information needed to investigate or address your concern.

Our hotline provider will make every effort to protect the reporter’s identity. Please note that the information provided in a hotline report may be the basis of an internal and/or external investigation by the facility. It is possible that as a result of the information provided in a report, the reporter’s identity may become known to us during our investigation. Please know, though, that retaliation in any form against individuals submitting hotline reports will not be tolerated. Any individual who believes they have experienced retaliation for reporting a concern should report it immediately using this hotline or through other available reporting channels. Such concerns will be promptly reviewed.

Submitting a Report

You may submit a report here or if you wish to speak with someone live, you may call 866-913-9001. When you submit the report here, you will be issued a Report ID and you will create your own PIN. Please write them down and keep them in a safe place. We ask you to use this Report ID, along with the PIN of your choosing, to return to the website to check on the status of your report and to leave follow-up information. By returning to the site, you will have the opportunity to review any follow-up questions or submit more information about this incident. If your report ID or PIN are lost, you may answer a few personal ID questions to recover your information. Please note that information you submit on the following pages, whether a report is fully or only partially completed, may be collected by Veritas Solutions Group and may be submitted to Prairie Farms. Information provided through the hotline will be handled in accordance with applicable privacy laws.

This is NOT 911 or an Emergency Service

Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

External Reporting Rights

Nothing in this policy is intended to limit or restrict an employee’s right to report concerns to governmental agencies or regulatory authorities, including but not limited to the Illinois Attorney General, Illinois Department of Human Rights, U.S. Department of Labor, or the Occupational Safety and Health Administration (OSHA). Employees may report concerns internally, externally, or both.

Matters to Report

This service is intended to cover concerns involving potential violations of law, regulation, or company policy, including but not limited to issues affecting employees, workplace safety, financial practices, and ethical conduct. Some examples of actions that should be reported are those that:

• Actions that may lead to incorrect financial reporting or theft
• Actions that are not in line with company policy, including standards of conduct and professionalism
• Acts which may lead to a breach in customer or company security or privacy
• Inappropriate treatment or behavior by an employee
• Any potential violation of law or regulation, such as conflicts of interest, corruption, or fraud
• Practices that vary from accepted standards for financial or business process controls
• Acts that otherwise amount to serious improper conduct
• Wage and hour violations
• Discrimination, harassment, or retaliation
• Workplace safety or health concerns
• Violations of employee rights under applicable labor laws

Report Resolution

Reports are submitted by Veritas Solutions Group to Prairie Farms and may or may not be investigated at our sole discretion. The action taken will depend on the nature of the concern. Initial inquiries will be made to determine whether an investigation is appropriate and the form that it should take. Some concerns may be resolved by agreed upon action without the need for an investigation. You may check back on the status of your report by logging back into the website or contacting Veritas on the hotline number.

Thank you for your continued support in upholding the highest standards at Prairie Farms!